EFW Support

Support => General Support => Topic started by: logicasrl on Wednesday 20 July 2011, 05:40:34 am



Title: EFW 2.4.0 - administrative web interface crash
Post by: logicasrl on Wednesday 20 July 2011, 05:40:34 am
Hi all,

I've got an EFW 2.4.0 Community Edition installed on a physical machine and I'm experiencing several "crash" of the web interface (https://<ip>:10443, where the ip is the "green" interface).

Sometimes it does not respond at all (but if I do a "telnet <ip> 80" or "telnet <ip> 10443" I am able to connect to the web server...), in other cases I manage to authenticate and navigate, but at some point it stops responding and shows me a blanck page...

All the rest goes on working normally: firewall, OpenVPN, NAT, everything works, with the exception of the web interface...

In several cases the SSH access too is blocked: it prompt me with the username and password requests, but when I insert them, it refuses to authenticate (even if I am absolutely sure to input the username and password correctly).

Someone can help me in some way?

Thank you very much,

Luca


Title: Re: EFW 2.4.0 - administrative web interface crash
Post by: DAKnn on Thursday 21 July 2011, 06:56:48 pm
maybe clean install + restore config?