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Endian with SPA922 IP phone - won't ring
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Topic: Endian with SPA922 IP phone - won't ring (Read 15759 times)
BebeZed
Jr. Member
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Posts: 2
Endian with SPA922 IP phone - won't ring
«
on:
Wednesday 27 April 2011, 05:15:34 am »
Hi,
I'm kind of new to this stuff so bear with me if this is a really elementary question. I have a set of VoIP phones here (linksys SPA922) and they are registering and have dial tone but do not ring in/out. I have the appropriate ports opened (according to documentation, UDP 5060-5090 plus 16384 - 16482). We had them on the BLUE network at once time; I noticed that the 5060-5090 ports were configured but then there was an outbound ALL as well. There was no SIP proxy set up.
When I configure ALL outbound UDP on the green network, the phones ring normally. But obviously we do not want that configuration...
Any ideas? I think the person who set up the blue network also gave up else he'd probably not have opened all the ports...
Thanks.
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speccompsol
Full Member
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Posts: 44
Re: Endian with SPA922 IP phone - won't ring
«
Reply #1 on:
Thursday 28 April 2011, 04:19:11 am »
Based on the ports you mention, I am assuming you are using the Vonage Hosted VoIP Service(s). If so, I recently also had to configure an EFW system for Vonage and I was able to get it working smoothly with either of the following . . . .
Option 1:
Ports To Be Allowed From Phone Adapter/Router or 'Zone'
UDP/21
UDP/69
UDP/80
UDP/123
UDP/2400
UDP/5060:5061
UDP/10000:20000
UDP/62265
Option 2:
Allow all outbound ports/services from Phone Adapter/Router or 'Zone' to Vonage IP Address Subnets
216.115.16.0/20
69.59.224.0/19
ie: from 'green' to ip/subnet (above) service/port any
Should work with either of the above.
Good Luck,
Spectrum Computing Solutions
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speccompsol
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Posts: 44
Re: Endian with SPA922 IP phone - won't ring
«
Reply #2 on:
Thursday 28 April 2011, 04:26:42 am »
Took a quick look at the firewall logs on my EFW box - if you use the 'ports', change the 10000:20000 to your 16384 - 16482 so that you don't have to open that whole range of udp ports. The efw box I have is using port 16723, so I theoretically could shorten my range to about 16700:16800 and it should still work correctly.
The 2nd option is probably the best to limit those ports only to the vonage destination servers.
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BebeZed
Jr. Member
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Posts: 2
Re: Endian with SPA922 IP phone - won't ring
«
Reply #3 on:
Thursday 28 April 2011, 04:55:42 am »
Your responses are quite helpful although we are using RingCentral instead of Vonage. I tried the 2nd option and got everything sorted -- we now can call in and out without a problem.
Thank you SO much for your assistance!
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seh2000
Full Member
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Posts: 16
Re: Endian with SPA922 IP phone - won't ring
«
Reply #4 on:
Sunday 08 May 2011, 03:24:57 am »
Good post!
Allow me to add.
I use callcentric and for them my setup is:
VoIP adapter (SPA3201) on Orange interface. Currently the only use of Orange.
Open Ports:
ICMP 8/30
TCP/UDP 53
UDP 123
UDP 5060:5080
UDP 16384:16482
Cheers Steen
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Alishba
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Posts: 12
Re: Endian with SPA922 IP phone - won't ring
«
Reply #5 on:
Monday 16 May 2011, 01:42:21 am »
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