EFW Support

Support => General Support => Topic started by: SivakumarRn on Thursday 08 April 2010, 05:16:11 pm



Title: endian mercury upgrading - reg
Post by: SivakumarRn on Thursday 08 April 2010, 05:16:11 pm
Dear All,

I am totally new to Endian and Linux. I have a Endian Mercury . I need it to be upgraded from 2.2 to 2.3. Need a step by step instruction guide to do it. Should i use the Serial Cable to do it? i Have downloaded the EFW-COMMUNITY-2.3-200910270923.iso

But no instructions what to do next

Even tried with Putty SSH.

Expecting a quick reply.

Regards,
Sivakumar Ramachandran


Title: Re: endian mercury upgrading - reg
Post by: yhenao on Friday 09 April 2010, 02:50:01 am
Hello,

Endian mercury is a license, community is free, do you have is  maintance with endian inc.

Regards,

Y.H


Title: Re: endian mercury upgrading - reg
Post by: SivakumarRn on Friday 09 April 2010, 03:09:58 pm
yeah i understand that Endian Mercury is a hard box which i have purchased and i have maintenance package with it.


Title: Re: endian mercury upgrading - reg
Post by: mezza on Friday 09 April 2010, 11:45:17 pm
Log a support call through the support option on the Mercury, and request and upgrade.

The Endian support team will change you to the 2.3 channel on the Endian Network and perform a migration for you.