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Title: How competent and how fast is Endian Commercial Support? Post by: MustaphaMond on Sunday 07 February 2010, 06:19:50 am Hello,
I'm new here. And man, has this been a bumpy start with my first Endian Firewall: After having to compile new NIC kernel modules (those dreaded Realtek 8111/8168!) with a toolchain from an older release of the efw and discovering quite a bit of bugs and inconsistencies ... I find myself unable to register to this forum with the first 4 e-mail addresses I was throwing at it. But now I'm here ;) I will post some technical questions later - but I'll ask one of the most import ones right now: Does anyone have experience with the commercial support by endian? How competent and how fast are they? Did they resolve your issues? (I'm running the community edition to get a feeling for the software but plan on buying the software to consolidate our routing infrastructure from three different vendors.) I hope that this question isn't totally off topic. Reading in this forum (and the "other" one) I get the impression that at least the users of the community edition are left out in the cold a bit. Thanks in advance! MM |