EFW Support

Support => General Support => Topic started by: seh2000 on Wednesday 08 June 2011, 12:15:58 pm



Title: Uplink remains dead after cable modem is back ...
Post by: seh2000 on Wednesday 08 June 2011, 12:15:58 pm

Hello,

Lately my cable modem connection is a bit unstable resulting in the Cable Modem reboots/reload several times daily.
 
Each time EFW detects Uplink down the Uplink status changes to "dead" this status is kept regardless the Cable Modem is again operational.
The only way to come out of the "dead" status is to manually click the reconnect icon, or reboot EFW.
The logs don't really give a clue nor checking the syslog.
I understood the EFW would "ping" the connection and automatically reconnect upon a positive response to the "ping".

Help much appreciated.
 

Steen


Title: Re: Uplink remains dead after cable modem is back ...
Post by: seh2000 on Sunday 12 June 2011, 01:45:37 am

Anybody! Ideas? 

I can add that power off/on the Cable Modem don't help, only the manual reset action of connection...


Title: Re: Uplink remains dead after cable modem is back ...
Post by: sasindu on Tuesday 21 June 2011, 09:09:33 pm
on the wan link put 8.8.8.8 as the " testing source" for the WAN is connected .


Title: Re: Uplink remains dead after cable modem is back ...
Post by: susantadutta84 on Tuesday 28 June 2011, 03:16:32 pm
check the screenshot for network - interface configuration

in the "Check if these hosts are reachable" option put your gateway ip of your cable modem.

endain will check this gateway ip periodically to find out whether this link is up or not.


Title: Re: Uplink remains dead after cable modem is back ...
Post by: sourcebreak on Sunday 14 February 2016, 05:21:04 am
If your ethernet is gigabit port then you try using cat 6 patch cable.  This solved dead uplink problem for me. uplink shows dead on cat 5 and up on cat 6.