EFW Support

Support => General Support => Topic started by: boanergos on Monday 21 July 2014, 06:49:19 pm



Title: Problem with Google Docs and some sites
Post by: boanergos on Monday 21 July 2014, 06:49:19 pm
Hello to everyone. I installed Endian Firewall 3.0.

It works, but I have encountered an issue when I try to edit a Google Document or managing different https connections.

Firefox told me:
"docs.google.com uses an invalid security certificate. The certificate is not trusted because it is self-signed. The certificate is only valid for efw-1405531257.localdomain (Error code: sec_error_cert_signature_algorithm_disabled)"

Same stuff for Chrome:

The endian firewall settings are more or less with default and I have disabled outgoing firewall. Why the firewall is not able to NAT properly and to pass the certification validation to my internal clients?

How can I avoid this error message? Which kind of configuration I need to make in my endian installation?

Thank you very much for the help.

Marco


Title: Re: Problem with Google Docs and some sites
Post by: mmiat on Monday 21 July 2014, 07:34:55 pm
check your pc timestamp, I've had a similar error once
do you have proxy enabled?


Title: Re: Problem with Google Docs and some sites
Post by: boanergos on Monday 21 July 2014, 11:03:54 pm
I have read it on the Net.

The clock is perfectly synced with ntp server and no proxy is enabled.

:(

Thanks for the answer!

Marco


Title: Re: Problem with Google Docs and some sites
Post by: mmiat on Monday 21 July 2014, 11:30:17 pm
I'm using Endian 2.5.2, but no configuration is required to use Google Docs. In my company we use it without problem or unique configuration. I'd think that problem is not endian. Why do you think it's caused by endian? for firefox message referring to efw-1405531257.localdomain?


Title: Re: Problem with Google Docs and some sites
Post by: boanergos on Tuesday 22 July 2014, 12:31:24 am
I have a wifi network outside the endian and it work flawlessly. Each time I move my PC in the network of Endian firewall, I receive this error.
I will try to switch to version 2.5.2 and I will see if it works.

Cheers,
Marco


Title: Re: Problem with Google Docs and some sites
Post by: mmiat on Tuesday 22 July 2014, 05:45:49 pm
visto che la conversazione pare riguardare solo noi due, ti scrivo in italiano che mi viene meglio :)
hai già cercato in rete altre soluzioni al problema? ad esempio qui:
https://support.mozilla.org/en-US/kb/connection-untrusted-error-message
scrivono:
Quote
A common situation is when the certificate is actually for a different part of the same site. For example, you may have visited https://example.com, but the certificate is for https://www.example.com. In this case, if you access https://www.example.com directly, you should not receive the warning.

hai provato ad usare la navigazione in incognito, per capire se magari il browser s'è associato il certificato in modo errato? bye


Title: Re: Problem with Google Docs and some sites
Post by: boanergos on Tuesday 22 July 2014, 07:18:14 pm
Ho provato a mettere la navigazione in incognito, ma il risultato è sempre lo stesso.
A questo punto installo la 2.5.2 che hai messo tu e per ora pace. Non ho tempo purtroppo di stare dietro a questo problema.

Vediamo come va.

Sembra che il certificato sia filtrato e (bruttissima frase) non si natti il certificato dal nome del firewall all'host di destinazione.

A presto aggiornamenti, provo a farlo in pausa pranzo.

Ciao,
Marco