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Author Topic: Register Endian community for update  (Read 179668 times)
miki22
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« on: Tuesday 20 April 2021, 04:03:22 am »

Sorry, one question:

every time I open an endian firewall it tells me: "register your product for free updates"

I have registered several times with our company email info@ourdomain

We also receive a confirmation email but then it always comes out:

"The email address provided has not yet been registered. Please create a new account"

does it happen to you too? Thanks sorry
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miki22
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« Reply #1 on: Saturday 22 May 2021, 06:11:07 pm »

sorry, no one has had this problem?

We have the problem on all endian communities ...

it seems strange that no one has ever had this problem ...
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marco
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« Reply #2 on: Friday 25 June 2021, 12:43:34 am »

I have the same problem too...
 Roll Eyes
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marco
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« Reply #3 on: Friday 02 July 2021, 11:22:08 pm »

Sorry, one question:

every time I open an endian firewall it tells me: "register your product for free updates"

I have registered several times with our company email info@ourdomain

We also receive a confirmation email but then it always comes out:

"The email address provided has not yet been registered. Please create a new account"

does it happen to you too? Thanks sorry


Solved:

(from endian site)

For versions 3.2.1 and above:
1 – Enter the email address you used to register in the final step of the setup wizard. If you accidentally skipped this step you can still go to System->Updates in the menu and enter your email address there.
2 – Connect to your firewall via SSH (on Windows you may use putty).
3 – Run efw-upgrade.
There is no GUI implementation in previous versions. Therefore you will need to connect to your firewall via SSH already at the beginning.

Bye

Marco!
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