EFW Support

My green interface drops at random, sometimes several times a day, some times just once or twice. I copied the system log and pasted it below. Am not too familiar with reading these logs, if you are I appreciate if you can let me know what is wrong with it.



System
2010-11-04 02:10:44
pluto (7478) transition from state STATE_MAIN_I3 to state STATE_MAIN_I4
System
2010-11-04 02:10:44
pluto (7478) ISAKMP SA established {auth=OAKLEY_PRESHARED_KEY cipher=aes_128 prf=oakley_sha group=modp1536}
System
2010-11-04 02:10:44
pluto (7478) enabled
System
2010-11-04 02:15:15
fetchipac (20566) segfault at 1 ip b76c1e16 sp bf9d1478 error 4 in libc-2.3.4.so[b766e000+114000]
Antivirus
2010-11-04 02:15:36
clamd (7220) SelfCheck: Database status OK.
System
2010-11-04 02:20:15
fetchipac (21659) segfault at 1 ip b7628e16 sp bf8844d8 error 4 in libc-2.3.4.so[b75d5000+114000]
System
2010-11-04 02:25:15
fetchipac (22752) segfault at 1 ip b7695e16 sp bfae6ed8 error 4 in libc-2.3.4.so[b7642000+114000]
Antivirus
2010-11-04 02:25:36
clamd (7220) SelfCheck: Database status OK.
System
2010-11-04 02:26:46
pluto (7478) Informational Exchange is for an unknown (expired?) SA with MSGID:0x8ac37908
System
2010-11-04 02:29:04
pluto (7478) initiating Main Mode to replace #20
System
2010-11-04 02:29:04
pluto (7478) received Vendor ID payload [Openswan (this version) 2.6.24 ]
System
2010-11-04 02:29:04
pluto (7478) received Vendor ID payload [Dead Peer Detection]
System
2010-11-04 02:29:04
pluto (7478) received Vendor ID payload [RFC 3947] method set to=109
System
2010-11-04 02:29:04
pluto (7478) enabling possible NAT-traversal with method 4
System
2010-11-04 02:29:04
pluto (7478) transition from state STATE_MAIN_I1 to state STATE_MAIN_I2
System
2010-11-04 02:29:04
pluto (7478) sent MI2, expecting MR2
System
2010-11-04 02:29:04
pluto (7478) no NAT detected
System
2010-11-04 02:29:04
pluto (7478) transition from state STATE_MAIN_I2 to state STATE_MAIN_I3
System
2010-11-04 02:29:04
pluto (7478) sent MI3, expecting MR3
System
2010-11-04 02:29:04
pluto (7478) received Vendor ID payload [CAN-IKEv2]
System
2010-11-04 02:29:04
pluto (7478) "74.191.78.105"
System
2010-11-04 02:29:04
pluto (7478) transition from state STATE_MAIN_I3 to state STATE_MAIN_I4
System
2010-11-04 02:29:04
pluto (7478) ISAKMP SA established {auth=OAKLEY_PRESHARED_KEY cipher=aes_128 prf=oakley_sha group=modp1536}
System
2010-11-04 02:29:04
pluto (7478) enabled
System
2010-11-04 02:30:15
fetchipac (23845) segfault at 1 ip b75fde16 sp bfe58778 error 4 in libc-2.3.4.so[b75aa000+114000]
System
2010-11-04 02:35:15
fetchipac (24938) segfault at 1 ip b76dae16 sp bfe82568 error 4 in libc-2.3.4.so[b7687000+114000]
Antivirus
2010-11-04 02:35:36
clamd (7220) SelfCheck: Database status OK.
System
2010-11-04 02:39:04
pluto (7478) Informational Exchange is for an unknown (expired?) SA with MSGID:0x3bb7fb4a
System
2010-11-04 02:40:15
fetchipac (26031) segfault at 1 ip b76b2e16 sp bfd92108 error 4 in libc-2.3.4.so[b765f000+114000]
System
2010-11-04 02:45:15
fetchipac (27124) segfault at 1 ip b767be16 sp bfe6ee78 error 4 in libc-2.3.4.so[b7628000+114000]
Antivirus
2010-11-04 02:45:36
clamd (7220) SelfCheck: Database status OK.
System
2010-11-04 02:50:15
fetchipac (28217) segfault at 1 ip b7649e16 sp bfeab0f8 error 4 in libc-2.3.4.so[b75f6000+114000]
System
2010-11-04 02:55:13
fcron (29289) Job [ -x /bin/run-parts ] && run-parts --report /etc/anacron.hourly started for user root (pid 29290)
System
2010-11-04 02:55:15
fcron (29289) Job [ -x /bin/run-parts ] && run-parts --report /etc/anacron.hourly completed
System
2010-11-04 02:55:15
fetchipac (29313) segfault at 1 ip b762de16 sp bfec1da8 error 4 in libc-2.3.4.so[b75da000+114000]
Antivirus
2010-11-04 02:55:36
clamd (7220) SelfCheck: Database status OK.
System
2010-11-04 03:00:15
fetchipac (30406) segfault at 1 ip b7607e16 sp bfaa8368 error 4 in libc-2.3.4.so[b75b4000+114000]
System
2010-11-04 03:01:00
fcron (30409) Job [ -x /bin/run-parts ] && run-parts --report /etc/cron.hourly started for user root (pid 30410)
System
2010-11-04 03:01:02
fcron (30409) Job [ -x /bin/run-parts ] && run-parts --report /etc/cron.hourly completed
System
2010-11-04 03:01:03
pluto (7478) initiating Main Mode to replace #21
System
2010-11-04 03:01:03
pluto (7478) received Vendor ID payload [Openswan (this version) 2.6.24 ]
System
2010-11-04 03:01:03
pluto (7478) received Vendor ID payload [Dead Peer Detection]
System
2010-11-04 03:01:03
pluto (7478) received Vendor ID payload [RFC 3947] method set to=109
System
2010-11-04 03:01:03
pluto (7478) enabling possible NAT-traversal with method 4
System
2010-11-04 03:01:03
pluto (7478) transition from state STATE_MAIN_I1 to state STATE_MAIN_I2
System
2010-11-04 03:01:03
pluto (7478) sent MI2, expecting MR2
System
2010-11-04 03:01:03
pluto (7478) no NAT detected
System
2010-11-04 03:01:03
pluto (7478) transition from state STATE_MAIN_I2 to state STATE_MAIN_I3
System
2010-11-04 03:01:03
pluto (7478) sent MI3, expecting MR3
System
2010-11-04 03:01:03
pluto (7478) received Vendor ID payload [CAN-IKEv2]
System
2010-11-04 03:01:03
pluto (7478) "66.104.163.146"
System
2010-11-04 03:01:03
pluto (7478) transition from state STATE_MAIN_I3 to state STATE_MAIN_I4
System
2010-11-04 03:01:03
pluto (7478) ISAKMP SA established {auth=OAKLEY_PRESHARED_KEY cipher=aes_128 prf=oakley_sha group=modp1536}
System
2010-11-04 03:01:03
pluto (7478) enabled
System
2010-11-04 03:04:41
sudo: nobody TTY=unknown ; PWD=/home/httpd/cgi-bin ; USER=root ; COMMAND=/usr/bin/monit status
System
2010-11-04 03:05:15
fetchipac (31620) segfault at 1 ip b7601e16 sp bfa22e38 error 4 in libc-2.3.4.so[b75ae000+114000]



I took this log during off work hours, there was nobody at the site using any pc. I can connect to Endian from any other interface, the only interface it drops is the Green Interface.
I can remote into it through both red interfaces it has. That is how am able to reset it Endian remotely everytime I get a call becuase they have no internet access. (Gets annoying when I gotta do this several times a day)

Have you updated recently? I notice in the bug tracker that this was an issue for 2.3 to 2.4 updates bugs.endian.it/view.php?id=2943

The 'segfault' basically means that service is crashing (not happy) - Perhaps there is more information to be found in bugs.endian.it

However, as 2.4.1 has just been released, perhaps you could try an efw-update?

Thanks for your reply, I know my networking and been helping some guys here on forums, but my linux isn't that great.  8)

I'll try update..