EFW Support

Support => General Support => Topic started by: droidman30 on Tuesday 01 February 2011, 02:52:58 pm



Title: Connectivity issues.
Post by: droidman30 on Tuesday 01 February 2011, 02:52:58 pm
I just installed 2.4 today and just as I get everything setup on my firewall.  I loose my connection and get a "request time out" on my pings.  One way of getting it back up and running is, rebooting the firewall.  Obviously that cant be done this way. 

Another issue is when I have a good ping to the firewall green interface (192.168.2.1) and attempt to access the firewall via web browser(192.168.2.1:10443), the connection drops and I get "requested time out".  I have to revert to rebooting the firewall again.

I am out of Idea's and need some help.

Here is my layout of my network:

Green 192.168.2.1/24
Blue 192.168.3.1/24
Red using DHCP

I have a straight through cable running directly from the green interface NIC to the PC
I have a straight through cable running from the DSL Modem to the red interface.
I am not using the blue network yet.

I have the basic allow traffic out to the internet.


Title: Re: Connectivity issues.
Post by: droidman30 on Wednesday 02 February 2011, 07:48:27 am
I have attached the wire shark capture at the time the ping failed when I attempted to access via the web interface.





Title: Re: Connectivity issues.
Post by: timoteob on Thursday 03 February 2011, 12:45:24 am
I think you problem is with your cables.  If you are not using a hub/switch, I am pretty sure you need crossover cables.  Please see link below:

.homenethelp.com/web/explain/about-ethernet-crossover.asp

(You will have to replace the  with www to get the link to work, as I don't have enough posts to place a clickable link.)


Title: Re: Connectivity issues.
Post by: droidman30 on Thursday 03 February 2011, 12:58:06 am
I actually got it working.  I uninstalled 2.4 and installed 2.3 and that did the trick.  Thanks for the advice though.