EFW Support

Support => General Support => Topic started by: akehlert on Wednesday 25 March 2015, 05:31:42 pm



Title: OUTLOOK OFFICE 365 Connection and Sync Issues
Post by: akehlert on Wednesday 25 March 2015, 05:31:42 pm
Hi
I am running the following:
DSL PLANET ADE3400 Router
ENDIAN 3.0 Dev
 
2 User are using OUTLOOK OFFICE 365 and they have connection issues to an external MS exchange server for syncing there folders and mail.

If I connect them directly to the router they can collect there mail.

What I think the issue is is related to DNS, the router is using a DNS
Router DNS : 91.194.254.105
Actual ISP Pri DNS: 196.7.7.7 and Sec DNS: 196.7.8.9

I have tried putting the DNS' into the DHCP server and I still cannot get Office Outlook 365 folder and mail to sync...


Title: Re: OUTLOOK OFFICE 365 Connection and Sync Issues
Post by: akehlert on Tuesday 07 April 2015, 05:20:14 pm
I found the issue the proxy server was turned on and was causing the OUTLOOK OFFICE 365 to loose connection.