EFW Support

Support => General Support => Topic started by: armx on Thursday 28 June 2012, 04:57:40 am



Title: I can't update the antivirus on the LAN
Post by: armx on Thursday 28 June 2012, 04:57:40 am
that's all ... any idea.

I hope for your comments and thank you from now ...


Title: Re: I can't update the antivirus on the LAN
Post by: fqureshi on Thursday 28 June 2012, 07:23:33 am
Try to segment the issue. Its a very broad statement that you are unable to update antivirus.

Are you using proxy? Are you using outgoing firewall?
Usually antivirus programs communicate on port 8014 if not port 80. Try to disable proxy and outgoing firewall and see how it goes?


Title: Re: I can't update the antivirus on the LAN
Post by: armx on Thursday 28 June 2012, 07:55:34 am
Try to segment the issue. Its a very broad statement that you are unable to update antivirus.

Are you using proxy? Are you using outgoing firewall?
Usually antivirus programs communicate on port 8014 if not port 80. Try to disable proxy and outgoing firewall and see how it goes?

Hi !!! ... yes i'm using a proxy ...
there is a way of passing information on the side of the proxy?

thanks for your answer


Title: Re: I can't update the antivirus on the LAN
Post by: fqureshi on Thursday 28 June 2012, 08:09:34 am
First try to disable proxy and see if it is working or not. It is not more related to outgoing firewall i believe. And also if you have allowed all the ports on proxy then it shouldn't be a problem with proxy but with outgoing firewall it could be bcoz outgoing firewall only allows stanndard ports by default. You have to add non standard ports by yourself.