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Title: Endian with SPA922 IP phone - won't ring Post by: BebeZed on Wednesday 27 April 2011, 05:15:34 am Hi,
I'm kind of new to this stuff so bear with me if this is a really elementary question. I have a set of VoIP phones here (linksys SPA922) and they are registering and have dial tone but do not ring in/out. I have the appropriate ports opened (according to documentation, UDP 5060-5090 plus 16384 - 16482). We had them on the BLUE network at once time; I noticed that the 5060-5090 ports were configured but then there was an outbound ALL as well. There was no SIP proxy set up. When I configure ALL outbound UDP on the green network, the phones ring normally. But obviously we do not want that configuration... Any ideas? I think the person who set up the blue network also gave up else he'd probably not have opened all the ports... Thanks. Title: Re: Endian with SPA922 IP phone - won't ring Post by: speccompsol on Thursday 28 April 2011, 04:19:11 am Based on the ports you mention, I am assuming you are using the Vonage Hosted VoIP Service(s). If so, I recently also had to configure an EFW system for Vonage and I was able to get it working smoothly with either of the following . . . .
Option 1: Ports To Be Allowed From Phone Adapter/Router or 'Zone' UDP/21 UDP/69 UDP/80 UDP/123 UDP/2400 UDP/5060:5061 UDP/10000:20000 UDP/62265 Option 2: Allow all outbound ports/services from Phone Adapter/Router or 'Zone' to Vonage IP Address Subnets 216.115.16.0/20 69.59.224.0/19 ie: from 'green' to ip/subnet (above) service/port any Should work with either of the above. Good Luck, Spectrum Computing Solutions Title: Re: Endian with SPA922 IP phone - won't ring Post by: speccompsol on Thursday 28 April 2011, 04:26:42 am Took a quick look at the firewall logs on my EFW box - if you use the 'ports', change the 10000:20000 to your 16384 - 16482 so that you don't have to open that whole range of udp ports. The efw box I have is using port 16723, so I theoretically could shorten my range to about 16700:16800 and it should still work correctly.
The 2nd option is probably the best to limit those ports only to the vonage destination servers. Title: Re: Endian with SPA922 IP phone - won't ring Post by: BebeZed on Thursday 28 April 2011, 04:55:42 am Your responses are quite helpful although we are using RingCentral instead of Vonage. I tried the 2nd option and got everything sorted -- we now can call in and out without a problem.
Thank you SO much for your assistance! :) Title: Re: Endian with SPA922 IP phone - won't ring Post by: seh2000 on Sunday 08 May 2011, 03:24:57 am Good post!
Allow me to add. I use callcentric and for them my setup is: VoIP adapter (SPA3201) on Orange interface. Currently the only use of Orange. Open Ports: ICMP 8/30 TCP/UDP 53 UDP 123 UDP 5060:5080 UDP 16384:16482 Cheers Steen Title: Re: Endian with SPA922 IP phone - won't ring Post by: Alishba on Monday 16 May 2011, 01:42:21 am Payday loans (http://dashquid.com)
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