EFW Support

Support => General Support => Topic started by: DonC on Tuesday 07 February 2012, 01:36:20 pm



Title: Verizon Novatel U760 Reconnect Problem
Post by: DonC on Tuesday 07 February 2012, 01:36:20 pm
Got a strange problem with a Verizon Novatel U760 USB modem that works great until a disconnect happens. After the disconnect the Endian firewall tries to reconnect again. The connection will fail over and over again until I reboot the firewall. It seems to stabilize after that. The logs indicate that it is Verizon that is failing the connection by dropping it from their end. Rather frustrating. Does anybody have any experience with Verizon on this and what can be done to correct the problem. I'll paste some of my log from the RED interface to hopefully help out with a solution. I've removed the IP addresses from the log.

Feb 6 07:22:16 pppd[12437] Connection terminated.
Feb 6 07:22:16 pppd[12437] Modem hangup
Feb 6 07:22:16 pppd[12437] Sent 31410 bytes, received 34279 bytes.
Feb 6 07:22:16 pppd[12437] Connect time 1.0 minutes.
Feb 6 07:22:16 pppd[12437] LCP terminated by peer
Feb 6 07:21:18 pppd[12352] remote IP address
Feb 6 07:21:18 pppd[12352] local IP address
Feb 6 07:21:17 pppd[12352] Connect: ppp0 <--> /dev/ttyUSB0
Feb 6 07:21:17 pppd[12352] Using interface ppp0
Feb 6 07:21:17 pppd[12352] Serial connection established.
Feb 6 07:21:14 pppd[12352] pppd 2.4.4 started by root, uid 0
Feb 6 07:21:12 pppd[11712] Exit.
Feb 6 07:21:11 pppd[11712] Connection terminated.
Feb 6 07:21:11 pppd[11712] Modem hangup
Feb 6 07:21:11 pppd[11712] Sent 2310 bytes, received 0 bytes.
Feb 6 07:21:11 pppd[11712] Connect time 0.2 minutes.
Feb 6 07:21:11 pppd[11712] LCP terminated by peer
Feb 6 07:21:00 pppd[11704] remote IP address
Feb 6 07:21:00 pppd[11704] local IP address
Feb 6 07:20:59 pppd[11704] Connect: ppp0 <--> /dev/ttyUSB0
Feb 6 07:20:59 pppd[11704] Using interface ppp0
Feb 6 07:20:59 pppd[11704] Serial connection established.
Feb 6 07:20:55 pppd[11704] pppd 2.4.4 started by root, uid 0
Feb 6 07:20:53 pppd[10869] Exit.
Feb 6 07:20:53 pppd[10869] Connection terminated.
Feb 6 07:20:53 pppd[10869] Modem hangup
Feb 6 07:20:53 pppd[10869] Sent 10371 bytes, received 33994 bytes.
Feb 6 07:20:53 pppd[10869] Connect time 0.5 minutes.
Feb 6 07:20:53 pppd[10869] LCP terminated by peer
Feb 6 07:20:28 pppd[10865] remote IP address
Feb 6 07:20:28 pppd[10865] local IP address
Feb 6 07:20:27 pppd[10865] Connect: ppp0 <--> /dev/ttyUSB0
Feb 6 07:20:27 pppd[10865] Using interface ppp0
Feb 6 07:20:27 pppd[10865] Serial connection established.
Feb 6 07:20:23 pppd[10865] pppd 2.4.4 started by root, uid 0
Feb 6 07:20:21 pppd[8933] Exit.


Title: Re: Verizon Novatel U760 Reconnect Problem
Post by: glenbush on Tuesday 05 March 2013, 10:54:55 am
Please tell me how you got your u760 to work I have Verizon and I have been trying for 3months to get it to work?
Thanks