EFW Support

Support => General Support => Topic started by: serkand on Sunday 15 April 2012, 10:21:08 pm



Title: Ammyy Admin problem
Post by: serkand on Sunday 15 April 2012, 10:21:08 pm
Hello everyone;

We want to use Ammyy Admin at our company.But when  HTTP Proxy is on, Ammyy can't connect to the server.

When i look at the logs i see

73 10.10.25.245 TCP_DENIED/403 2728 POST rl.ammyy.com/ - NONE/- text/html

what should i do?



Title: Re: Ammyy Admin problem
Post by: fqureshi on Monday 16 April 2012, 05:24:47 am
Check on which port it works and if the ports are allowed in your proxy configuration and outgoing firewall rules..


Title: Re: Ammyy Admin problem
Post by: serkand on Monday 16 April 2012, 05:51:17 am
Check on which port it works and if the ports are allowed in your proxy configuration and outgoing firewall rules..

Hello;

At the firewall all ports ( TCP & UDP ) are allowed.And the allowed ports at HTTP proxy are;

80 # http
8080
21 # ftp
70 # gopher
210 # wais
1025-65535
280 # http-mgmt
488 # gss-http
591 # filemaker
777 # multiling http
800 # Squid (for icons)
403
2728
443
563

At the Ammyy web site.They say that Ammyy doesn't need any port to open.What can be the problem?



Title: Re: Ammyy Admin problem
Post by: serkand on Monday 16 April 2012, 06:09:55 am
i solved the problem by unselecting all useragents from Access Policy.

Thanks


Title: Re: Ammyy Admin problem
Post by: fqureshi on Monday 16 April 2012, 08:52:08 am
Glad to know :)