EFW Support

Support => General Support => Topic started by: miki22 on Tuesday 20 April 2021, 04:03:22 am



Title: Register Endian community for update
Post by: miki22 on Tuesday 20 April 2021, 04:03:22 am
Sorry, one question:

every time I open an endian firewall it tells me: "register your product for free updates"

I have registered several times with our company email info@ourdomain

We also receive a confirmation email but then it always comes out:

"The email address provided has not yet been registered. Please create a new account"

does it happen to you too? Thanks sorry


Title: Re: Register Endian community for update
Post by: miki22 on Saturday 22 May 2021, 06:11:07 pm
sorry, no one has had this problem?

We have the problem on all endian communities ...

it seems strange that no one has ever had this problem ...


Title: Re: Register Endian community for update
Post by: marco on Friday 25 June 2021, 12:43:34 am
I have the same problem too...
 ::)


Title: Re: Register Endian community for update
Post by: marco on Friday 02 July 2021, 11:22:08 pm
Sorry, one question:

every time I open an endian firewall it tells me: "register your product for free updates"

I have registered several times with our company email info@ourdomain

We also receive a confirmation email but then it always comes out:

"The email address provided has not yet been registered. Please create a new account"

does it happen to you too? Thanks sorry


Solved:

(from endian site)

For versions 3.2.1 and above:
1 Enter the email address you used to register in the final step of the setup wizard. If you accidentally skipped this step you can still go to System->Updates in the menu and enter your email address there.
2 Connect to your firewall via SSH (on Windows you may use putty).
3 Run efw-upgrade.
There is no GUI implementation in previous versions. Therefore you will need to connect to your firewall via SSH already at the beginning.

Bye

Marco!