EFW Support

Support => Hardware Support => Topic started by: Kajowas on Thursday 29 November 2018, 12:10:37 am



Title: huawei e3372 4G Modem not recognized
Post by: Kajowas on Thursday 29 November 2018, 12:10:37 am
Hello,
I tried to create a new uplink using a 4G USB modem, actually it's a huawey e3372 usb key.

But EFW doesn't find any modem in the uplink configuration page. Does anybody has any hints to give me to make it working?

Thanks!


Title: Re: huawei e3372 4G Modem not recognized
Post by: Kajowas on Thursday 29 November 2018, 12:14:32 am
In addition I have to say that I tried plugging the usb when efw is already on and the usb led turns on but no modem found.
If I try to boot EFW with the usb modem plugged, EFW hangs at boot... (I didn't check the screen messages because at the moment I have no monitor connected)


Title: Re: huawei e3372 4G Modem not recognized
Post by: Dark-Vex on Monday 03 December 2018, 07:25:16 pm
If I try to boot EFW with the usb modem plugged, EFW hangs at boot... (I didn't check the screen messages because at the moment I have no monitor connected)

This is because the 4G USB Stick is usually recognized as an usb storage or cdrom. So you had to change the boot order for this issue.
About the modem could you please login into SSH and run the following three commands and then paste here the output:

dmesg
ifconfig -a
lsusb