EFW Support

Support => VPN Support => Topic started by: thaobn20 on Saturday 20 February 2021, 07:53:04 pm



Title: IPSEC Connect failed
Post by: thaobn20 on Saturday 20 February 2021, 07:53:04 pm
1. Description
I've two Endian version 3.3.4. i'm using Authentication type PSK(Abc123456)

(https://jira.endian.com/secure/attachment/24175/24175_screenshot_1613684396.png)
Options
(https://jira.endian.com/secure/attachment/24174/24174_screenshot_1613684446.png)
2. Environment
01. Endian 1: Setup with Active Directory

02. Endian 2: New setup not connect AD

3. Logs (when available / if related to the issue)
Quote
ipsec up SYMC
initiating Main Mode IKE_SA SYMC[14] to 1x.x.x.244
generating ID_PROT request 0 [ SA V V V V V ]
sending packet: from 192.168.1.9[500] to 1x.x.x.244[500] (448 bytes)
received packet: from 1x.x.x.244[500] to 192.168.1.9[500] (156 bytes)
parsed ID_PROT response 0 [ SA V V V V ]
received XAuth vendor ID
received DPD vendor ID
received Cisco Unity vendor ID
received NAT-T (RFC 3947) vendor ID
generating ID_PROT request 0 [ KE No NAT-D NAT-D ]
sending packet: from 192.168.1.9[500] to 1x.x.x.244[500] (308 bytes)
received packet: from 1x.x.x.244[500] to 192.168.1.9[500] (308 bytes)
parsed ID_PROT response 0 [ KE No NAT-D NAT-D ]
local host is behind NAT, sending keep alives
remote host is behind NAT
generating ID_PROT request 0 [ ID HASH N(INITIAL_CONTACT) ]
sending packet: from 192.168.1.9[4500] to 1x.x.x.244[4500] (108 bytes)
received packet: from 1x.x.x.244[4500] to 192.168.1.9[4500] (92 bytes)
parsed INFORMATIONAL_V1 request 369591745 [ HASH N(AUTH_FAILED) ]
received AUTHENTICATION_FAILED error notify
establishing connection 'SYMC' failed

ERROR
parsed INFORMATIONAL_V1 request 369591745 [ HASH N(AUTH_FAILED) ]
received AUTHENTICATION_FAILED error notify

Can you help me? Thank so much